We were extremely impressed with the service provided by Defyre during our recent fire alarm upgrade. The team were responsive from the outset and worked closely with us to plan the project in a way that minimised disruption to our busy, 24-hour hospice environment. They carefully phased the work and ensured the fire alarm system always remained fully operational — we were never left without protection.
Throughout the project, they were consistently mindful of our patients, families, staff, and volunteers, and showed real sensitivity to the nature of our setting. They also took proactive steps to schedule any noisy work at pre-agreed times, including avoiding periods when our most sensitive telephone calls take place.
The work was completed to a high standard, and their professionalism made a complex upgrade feel well managed and stress-free. We would happily recommend their services.